Jump to content
Chinese-forums.com
Learn Chinese in China

Zoom videoconferencing down in China


Recommended Posts

mungouk

For those of you who use Zoom rather than Skype for videoconferencing and online lessons, FYI zoom.us is currently unreachable from mainland China supposedly due to a DNS issue, so you are unable to connect unless you use a VPN:

 

1984416561_Screenshot2019-09-09at14_17_30.thumb.png.0a63b773f65360934d3addeb37cb2783.png

(https://status.zoom.us/)

 

Hopefully this "DNS issue" will be resolved and doesn't turn out to be pre-October 1st paranoia (or worse) resulting in it being blocked.

 

Skype is currently still working for me, but I find I get better connections with Zoom.

 

 

  • Helpful 1
Link to post
Share on other sites
  • 2 months later...
Site Sponsors:
Pleco for iPhone / Android iPhone & Android Chinese dictionary: camera & hand- writing input, flashcards, audio.
Study Chinese in Kunming 1-1 classes, qualified teachers and unique teaching methods in the Spring City.
Learn Chinese Characters Learn 2289 Chinese Characters in 90 Days with a Unique Flash Card System.
Hacking Chinese Tips and strategies for how to learn Chinese more efficiently
Popup Chinese Translator Understand Chinese inside any Windows application, website or PDF.
Chinese Grammar Wiki All Chinese grammar, organised by level, all in one place.

mungouk

Well, it took a while, but Zoom is now working again.

 

EDIT: "working"?  Well...

 

It seems they've added new features for China including mobile number verification which may or may not work (via a PIN code).

 

But the "chat" button is greyed out and says it's been "disabled by your admin".

 

So my teacher and couldn't manage to get a "meeting" going. Shame because it was always much better quality than Skype when we used it, and the screen sharing worked better/used less CPU.  

 

There's also a zoom.com.cn website now which has all the official-looking numbers at the bottom of the page.

 

Oh well... still hopeful.

 

 

  • Helpful 1
Link to post
Share on other sites
  • 2 weeks later...
mackie1402

Did Zoom ever end up working again? I just found out that the online Uni I study at is changing to Zoom next semester (half way through the degree), and the lecturer even mentioned when she tried to test it in China it just didn't connect. 

 

Link to post
Share on other sites
mungouk

I don't know... I tried it again with my teacher a couple of days ago but she couldn't get it to work.

 

There's now a mobile phone verification step when you start up the program (presumably just the first time), and she was unable to receive the PIN code.

 

I received it and verified my account no problem. 

 

I can see when my teacher's online, but when I initiate a call she can see it but not accept it.  Similarly when she sees me in the contact list, the MEET button is greyed out.

 

I only actually have one contact, my teacher, so that's as far as I can go right now.

 

 

Link to post
Share on other sites
  • 5 weeks later...
mungouk

After 6 weeks I just got a reply from Zoom support about the chat button being greyed out:

 

Quote

Thank you for contacting Zoom Support! I am so sorry for the delay in our response to your email! At this time, the chat is disabled in China. I am so sorry for the inconvenience. We plan to make it available, however, there is no timeline to when it will be available. 

 

Link to post
Share on other sites
  • 1 year later...
mungouk

Yes, I've been using Zoom for work meetings and for Chinese classes within the mainland and overseas since at least October 2020 with no issues.

 

I find it generally has better connectivity than Skype, i.e less freezing, dropped calls etc.

 

FWIW my teacher still can't initiate a meeting for some reason, but I can.  So we do it that way.

 

The chat feature works fine, and I appreciate the setting to auto-save the chat as a text file when you quit a "meeting", since in my lessons it tends to be full of vocab and explanations my teacher has written.

  • Helpful 1
Link to post
Share on other sites

Join the conversation

You can post now and select your username and password later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Click here to reply. Select text to quote.

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...