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Need Help regarding Wechat Login


MariaCaecillia

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Hello, last month I made a wechat account and use it without any problem until recently I got automatically logged out and was blocked without any reason. It says that I did an unusual registration by registering many accounts at once or using unofficial software which both I didn't do. 

 

So far, I only use my wechat to contact my sister and didn't use or download plug-ins or whatever unofficial things to use alongside wechat (I only download app from playstore). I can't ask ask my sister to unblock me because her account has not fit the 6 month criteria to help me log in. 

 

I tried to contact wechat support but still unable to log in to my account. 

 

If there's anyone who currently based in China could help me, I will be forever grateful. Thank you. 

 

 

IMG_20191011_054750.jpg

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Oh... Some update, I added a number of someone I knew from wechat but I can't reach him to verify my blocked account. So how do I canceled my help friend login details? Will waiting caused it to expire and canceled automatically? I've tried to reach wechat help center but no response so far. Thanks in advance! 

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  • 2 months later...

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